Category Archives: Podcast

The Costs and Benefits of Federal Telework (podcast)

It used to be that if you weren’t in the office, you couldn’t get work done. Now, at least 1 million federal employees are eligible to telework. But what are the costs and benefits to federal agencies of this flexible … Continue reading

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NASA’s Plans for Human Space Exploration (podcast)

In the 1960s, NASA had Projects Mercury, Gemini, and Apollo to get humans to the moon. Today, the agency has the Orion multipurpose crew capsule and the Space Launch System, which could potentially get humans to Mars. Listen to Cristina … Continue reading

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Licenses for Dangerous Radioactive Materials (podcast)

We set up fake companies in 3 states to test licensing of radioactive materials, which the Nuclear Regulatory Commission oversees. The result? 2 states flagged the fake business but, in 1 state, we were able to get a license and … Continue reading

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When the Federal Government Makes Improper Payments (podcast)

Federal government agencies made an estimated $137 billion in improper payments in fiscal year 2015. These were payments that shouldn’t have been made at all or were sent in the wrong amount. Here is Beryl Davis, a director in our … Continue reading

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Answering the Calls of Veterans in Crisis (podcast)

Many servicemembers returning from Afghanistan, Iraq, and other deployments have struggled with mental health issues, including post-traumatic stress disorder, depression, and substance abuse. The Department of Veterans affairs established the 24-hour Veterans Crisis Line in July 2007 to help veterans … Continue reading

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The Stubborn Problem of Identity Theft Tax Refund Fraud (podcast)

The Internal Revenue Service estimates that it paid out more than $3 billion in identity theft tax refund fraud in 2014—i.e., fraudsters using stolen identities to file taxes in someone else’s name, collecting tax refunds, and then disappearing. Jay McTigue, … Continue reading

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Securing the Nation’s Most Sensitive Information (podcast)

High-impact federal information systems hold sensitive information, which, if lost, could cause catastrophic harm to individuals, the government, and the nation. We recently surveyed federal agencies about cyber threats to high-impact systems and efforts to protect them. Listen to Greg … Continue reading

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Customer Service for Federal Student Loan Borrowers (podcast)

The Department of Education issued almost $96 billion in higher education loans through its Direct Loan Program in fiscal year 2015. Under this program, students borrow from the federal government, but repay the loan through loan servicers under contract with … Continue reading

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Managing for Results in the Federal Government (podcast)

Every year, certain executive branch federal agencies are supposed to identify their major management challenges and report on their specific plans to fix them. But are they following through and effectively identifying challenges and solutions? Listen to Chris Mihm, managing … Continue reading

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Privacy, Accuracy, and the FBI’s Face Recognition Technology (podcast)

Face recognition technology used to only be the stuff of science fiction. The FBI now uses this technology for investigative leads. But how well can this new technology actually link crime images to criminals? And where is the FBI getting … Continue reading

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