Category Archives: Government Operations

GAO for Your Reading Pleasure

Our reports make for great reads, but sometimes summer calls for lighter fare. For National Book Lovers Day, read about how our real-life work shows up in best sellers and lesser known books alike. Best sellers

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Working toward Implementing the DATA Act

Federal agencies spend more than $3.7 trillion a year. But it’s not always easy to get reliable, useful, and consistent information about this spending—information that can help improve oversight, decision making, and transparency. So, Congress passed the Digital Accountability and … Continue reading

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The Costs and Benefits of Federal Telework (podcast)

It used to be that if you weren’t in the office, you couldn’t get work done. Now, at least 1 million federal employees are eligible to telework. But what are the costs and benefits to federal agencies of this flexible … Continue reading

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When the Federal Government Makes Improper Payments (podcast)

Federal government agencies made an estimated $137 billion in improper payments in fiscal year 2015. These were payments that shouldn’t have been made at all or were sent in the wrong amount. Here is Beryl Davis, a director in our … Continue reading

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Can We Count on an Accurate Count?

The 2010 Census was the most expensive in U.S. history—it cost about $13 billion from start to finish (in 2010 dollars). Using the same design, the 2020 Census would cost over $17 billion (in 2020 dollars). But the Census Bureau’s … Continue reading

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Customer Service for Federal Student Loan Borrowers (podcast)

The Department of Education issued almost $96 billion in higher education loans through its Direct Loan Program in fiscal year 2015. Under this program, students borrow from the federal government, but repay the loan through loan servicers under contract with … Continue reading

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Managing for Results in the Federal Government (podcast)

Every year, certain executive branch federal agencies are supposed to identify their major management challenges and report on their specific plans to fix them. But are they following through and effectively identifying challenges and solutions? Listen to Chris Mihm, managing … Continue reading

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How to Spot and Report Government Fraud, Waste and Abuse (infographic)

You may already know that members of the public can anonymously report allegations of fraud, waste, abuse or mismanagement of federal funds to GAO’s FraudNet. But what exactly constitutes fraud? And what’s the difference between waste and abuse? To help … Continue reading

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Our 24/7 Fraud Reporting Line

For nearly 40 years, people have reported suspicions of fraud, waste, abuse, and mismanagement of federal funds to our FraudNet team. Today’s WatchBlog peeks inside FraudNet to see what happens to the calls, emails, and other tips we receive. A … Continue reading

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Will “Hamilton” Win Big? Its Namesake Already Inspired a Lot of GAO Work

Alexander Hamilton has quite the legacy: he was the first Secretary of the Treasury; he created a plan for managing the national debt; and he is now the inspiration behind the Tony Award-nominated musical, Hamilton. In anticipation of this Sunday’s … Continue reading

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