Category Archives: Information Technology

How Social Security is Working to Overcome its IT Management Challenges

The Social Security Administration relies on its IT systems to provide monthly payments to over 64 million Americans. Even with such an important mission, the agency has a history of struggling to manage its IT effectively. However, SSA has been … Continue reading

Image | Posted on by | Tagged , , , , , , , , , , , , ,

Risky Business—Threats in the IT Supply Chain

Laptops aren’t like IKEA furniture—we usually buy them pre-assembled and ready to use. The life of a computer starts long before it’s purchased, though, and the process of creating and moving a computer from suppliers to users can create security … Continue reading

Image | Posted on by | Tagged , , , , , , , , ,

GAO’s Information Technology & Cybersecurity Team

GAO’s workforce is organized largely by subject area, with most employees working in one of our 15 mission teams. Today we’ll be putting the spotlight on our Information Technology & Cybersecurity (ITC) team, which helps the government respond to the … Continue reading

Image | Posted on by | Tagged , , , , , , , , , , , , , , ,

CIO Management Responsibilities Remain a Challenge for Most Agencies

Federal agencies planned to spend more than $96 billion on information technology (IT) in fiscal year 2018. IT systems are critical to the health, economy, and security of the nation. But the government faces longstanding problems in IT management. For … Continue reading

Image | Posted on by | Tagged , , ,

DHS Cybersecurity Workforce

Secure federal computer systems depend on the federal and contractor workforce who design, develop, implement, secure, maintain, and use them. But the federal government faces a persistent shortage of workers trained in cybersecurity and information technology. The Department of Homeland … Continue reading

Image | Posted on by | Tagged , , , , ,

Cybersecurity—New Risks and Threats

Picture this: Atlanta’s municipal information system was hit with a cyberattack that prevented customers from accessing multiple applications, including paying bills and viewing court-related information. The Department of Justice reported indicting nine Iranians for a massive cybersecurity theft campaign on … Continue reading

Image | Posted on by | Tagged , , , , , , , ,

Optimizing Federal Data Centers

In recent years, federal agencies have moved more and more of their services and operations online, increasing their need for computer power and data storage—and leading to a dramatic rise in the number of federal data centers. These buildings house … Continue reading

Image | Posted on by | Tagged , , , , , , , , , , ,

Online Access to Your Health Records

Have you checked out your health records online lately? On average, health care providers who participated in the Medicare Electronic Health Record Incentive Program offered access to almost 90% of their patients—but less than 1/3 of those patients used it. … Continue reading

Image | Posted on by | Tagged , , , , , ,

Information Technology and Veterans Affairs

Avid readers of the WatchBlog have seen some of our many posts on veterans’ access to health care and other support services, such as disability payments. Despite years of attempts to correct ongoing problems with health care and disability benefits, … Continue reading

Image | Posted on by | Tagged , , , , , , ,

“It was 50 years ago today…”

On June 1, 1967, the Beatles released their album, Sgt. Pepper’s Lonely Hearts Club Band in the United States. It revolutionized modern music and helped usher in the Summer of Love. In honor of this musical and cultural milestone, the … Continue reading

Image | Posted on by | Tagged , , , , , , , , , , , , , , , , , , , ,