-
Recent Posts
- The Risks of Lead Paint and How Lead is Detected in Blood
- Protecting Children from Lead Exposure in Schools and Child Care Facilities
- Auditing and Addressing Sexual Harassment in the Workplace
- Deconstructing Deepfakes—How do they work and what are the risks?
- The Wave of Concerns Facing the National Flood Insurance Program
- How does FEMA help people recover from major disasters?
- Fighting Money Laundering with the Bank Secrecy Act
- Is it Harder for Women to Save for Retirement?
- The Quest to Combat Insider Threats at Our Nation’s Airports
- How Can the Federal Government Strengthen Its Response to COVID-19?
Categories
- About GAO
- Agriculture and Food
- Auditing and Financial Management
- Budget and Spending
- Business Regulation and Consumer Protection
- Collections
- Communications
- Coronavirus
- disaster assistance
- Disaster Assistance
- Duplication and Cost Savings
- Economic Development
- Education
- Employment
- Energy
- Equal Opportunity
- Financial Markets and Institutions
- Fiscal Outlook and The Debt
- Fraud
- Government Operations
- Graphic
- Health Care
- High Risk List
- Homeland Security
- Housing
- Human Capital
- Infographic
- Information Management
- Information Security
- Information Technology
- Interactive graphic
- International Affairs
- Justice and Law Enforcement
- Key Issues
- Mission Team
- National Defense
- Natural Resources and Environment
- OGC
- Podcast
- Quick Look
- Racial Disparities
- Recovery Act
- Retirement Security
- Science and Technology
- Space
- Tax Policy and Administration
- Technology Assessment
- Topics
- Trade
- Transportation
- Veterans
- Video
- Worker and Family Assistance
Tag Archives: goals
Podcast on Federal Agencies’ Customer Service Efforts
Federal agencies provide many types of services to the public, such as border and airport security and visitor education in national parks and forests. But how do they know that these services are meeting people’s needs? Hear our podcast with … Continue reading
Image
October 27, 2014
Tagged CBP, customer service, Customs and Border Protection, disability compensation, federal, federal agencies, Federal Student Aid, forest service, FSA, goals, GPRAMA, National Park Service, NPS, Office of Management and Budget, OMB, Performance Improvement Council, performance management, performance measures, podcast, service, SI, USFS, Veterans Benefits Administration, Veterans' Group Life Insurance, VGLI
