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Tag Archives: goals
Podcast on Federal Agencies’ Customer Service Efforts
Federal agencies provide many types of services to the public, such as border and airport security and visitor education in national parks and forests. But how do they know that these services are meeting people’s needs? Hear our podcast with … Continue reading
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October 27, 2014
Tagged CBP, customer service, Customs and Border Protection, disability compensation, federal, federal agencies, Federal Student Aid, forest service, FSA, goals, GPRAMA, National Park Service, NPS, Office of Management and Budget, OMB, Performance Improvement Council, performance management, performance measures, podcast, service, SI, USFS, Veterans Benefits Administration, Veterans' Group Life Insurance, VGLI
