Tag Archives: GPRAMA

Podcast on Federal Agencies’ Customer Service Efforts

Federal agencies provide many types of services to the public, such as border and airport security and visitor education in national parks and forests. But how do they know that these services are meeting people’s needs? Hear our podcast with … Continue reading

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How Data, Leadership, and Collaboration Can Improve Government Results

Effective performance management helps the federal government to improve outcomes in areas that affect nearly every aspect of Americans’ lives, from education, healthcare, and housing to national and homeland security. To that end, the Office of Management and Budget released … Continue reading

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