Tag Archives: Melissa Emrey-Arras

2017 High Risk List – Management of Programs that Serve Indian Tribes and Their Members (video)

This year, we added management of programs that serve Indian tribes and their members to our High Risk List—our biennial report highlighting areas particularly susceptible to fraud, waste, abuse, mismanagement, or needing a fundamental transformation. The United States has a … Continue reading

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Student Loan Income-driven Repayment Plans (podcast)

Income-driven repayment (IDR) plans can help borrowers who are struggling to repay their student loans. These plans allow federal student loan borrowers to make lower payments over longer periods of time based on their income. At the end of the … Continue reading

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Customer Service for Federal Student Loan Borrowers (podcast)

The Department of Education issued almost $96 billion in higher education loans through its Direct Loan Program in fiscal year 2015. Under this program, students borrow from the federal government, but repay the loan through loan servicers under contract with … Continue reading

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