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Tag Archives: NPS
Creature Comforts in the Great Outdoors
Planning that big summer trip to Jellystone (or one of the non-fictitious U.S. national parks)? Visiting one of the many concessions services overseen by the National Park Service is one way to avoid Yogi Bear’s creative attempts to swipe your … Continue reading
The National Park Service Is Turning 100—How Are Its Finances?
The National Park Service is celebrating its centennial on August 25, 2016. For 100 years, the Park Service has helped the public enjoy its parks and worked to protect its resources. It currently manages 413 parks covering 84 million acres. That number … Continue reading
Podcast on Federal Agencies’ Customer Service Efforts
Federal agencies provide many types of services to the public, such as border and airport security and visitor education in national parks and forests. But how do they know that these services are meeting people’s needs? Hear our podcast with … Continue reading
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October 27, 2014
Tagged CBP, customer service, Customs and Border Protection, disability compensation, federal, federal agencies, Federal Student Aid, forest service, FSA, goals, GPRAMA, National Park Service, NPS, Office of Management and Budget, OMB, Performance Improvement Council, performance management, performance measures, podcast, service, SI, USFS, Veterans Benefits Administration, Veterans' Group Life Insurance, VGLI